ISSUING TEST REPORT FORMS
Your official IELTS result takes the form of a Test Report Form (TRF). TRFs are normally sent out by first-class post ten working days after the date of your test. We keep a Certificate of Posting to show that your TRF has been sent.
We are only permitted to issue TRFs by post or personally by hand to you. We are not permitted to send results by fax or email or to give results over the telephone. We are permitted to issue only one TRF directly to you. If you lose it, you may ask us to issue a duplicate, but it will have to be clear that the original is lost. We will make an administrative charge of £15.
SENDING RESULTS TO UNIVERSITIES ETC
If you need to prove your test result (eg to a university or employer), you can ask us to send a duplicate of your TRF directly to them. We are not permitted to give the duplicate to you. To request this, please email ielts@kingsoxford.co.uk and state your name as it apears on your TRF, the date you took the test, and the addresses of the people you wish the copy to be sent to.
We are permitted to issue up to five duplicate TRFs like this within four weeks of your test. If you ask us to issue a duplicate after this period or if you ask for more than five, we will make an administrative charge of £15 for the first duplicate and £5 for each subsequent duplicate issued at the same time.
At registration on the day of your test please ensure that we have your correct address, ie where you will be two weeks after the test. Please also ensure that we have the full addresses of any universities or other organisations to which you want us to send duplicates of your results.
COLLECTING YOUR TRF IN PERSON
If you wish to do this, please make this clear when you register. In this case, your TRF will be held at the school, not posted. The TRF can only be given to you (not a friend or representative) and you must present the same identity document as you showed on the day of the test.
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